FAQs
ANSWERS TO YOUR QUESTIONS
SHOPPING INFORMATION
HOW MUCH DOES SHIPPING COST?
Refer to delivery areas for shipping details
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
After processing and leaving the warehouse, items usually take between 14 and 30 days to arrive at their destination but can take longer from time to time.
DO YOU SHIP INTERNATIONALLY?
Australia Only*
WHAT SHIPPING METHODS ARE AVAILABLE?
Australia only*
PAYMENT INFORMATION
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept PayPal and options to pay with debit or credit cards.
IS BUYING ON-LINE SAFE?
Before you type your card details into a website, ensure that the site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for 'secure').
Orders and Returns
HOW DO I PLACE AN ORDER?
Its very simple, browse our website for the products. Add the items to the cart and follow the steps at the checkout. Alternatively you can email our sales team directly with an order: Plantpackages@gmail.com
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
HOW DO I TRACK MY ORDER?
We will send you a confirmation email or text message once your order is on its way.